Job Vacancy: Support Worker

Do you want to make a positive difference to the life of a person who has been homeless?

Welcome message

I’m delighted that you’re interested in joining us at One Roof Leicester (ORL). We are a local charity providing accommodation and support to single people who are homeless in Leicester. If you are successful, you will be joining a fantastic team who are passionate about helping people who are homeless to rebuild their lives and move into permanent accommodation.

These are exciting times at ORL. We have been here for people who are homeless since 2014 and in that time proud to have accommodated and supported hundreds of people who were homeless. In the next phase of our growth we are really excited to be relocating to a new site, opening more bed spaces and offering a wider range of services.

If you become part of the ORL team you will be able to help us to help more people into stable, long-term accommodation. We work with people who often find themselves in incredibly challenging situations: it can be tough for our team at times but nothing beats knowing you’ve made a real difference to someone’s life. Our values are really important to us and we are proud to say that we are compassionate, non-judgemental and person-centred.

If that sounds like you too then please come and join the team. Good luck with your application!

Salma Ravat, CEO.

About One Roof Leicester

We were established as a charity in 2014 to provide accommodation and support to single people who are homeless in the city.

Our Vision and Mission
Our Vision

Eradicating homelessness through positively transforming the lives of people

Our Mission

To support single people who are homeless in Leicester, to recover, reset and rebuild their lives in a safe and stable home.

Our Work

ORL Homes

ORL Homes provides accommodation to single people who are homeless, destitute refugees and destitute asylum seekers who are ready for semi-independent living.  Whilst in an ORL Home our residents are provided with the specialist support they need to rebuild their lives The homes we manage have been bought by faith, community groups, and other ethical investors who have the same values as us and want to support a local charity.

Compassionate Beds

Where a resident has no income either because they are ineligible for benefits or unable to work ORL provides a room for free and provides a weekly subsistence payment to the resident. These free bed spaces are funded through donations.

One Roof Moves

One Roof Moves supports individuals who have secured a permanent home to prepare it ready to move into, this includes decorating, furnishing and carpeting. We want to create a forever home for every individual who moves so they have a better chance of succeeding with independent living.

Why work for ORL

We care passionately about diversity, equality and inclusion and want to ensure anyone who works for us can belong, thrive and grow in our culture. We would like our organisation to be representative of those we serve and our community. We’d love to hear from candidates who have been homeless, are Black, Asian or from other Ethnic groups and those from the LGBTQ+ community

Learning and Development

We are committed to supporting your learning and progression and provide regular opportunities for training and continuing professional development

Environmental Impact

You will be working for an organisation aiming to keep its impact on the environment as low as possible. You will have the opportunity to influence and improve our action on become more sustainable and lower our carbon footprint.

Family Friendly Policies

You will have the opportunity to take advantage of family friendly policies including maternity, partner/paternity, adoption and shared parental leave

Flexible Working

You will be supported to achieve a good work-life balance, with a number of flexible working options on offer such as flexible and hybrid working and time off in lieu

Annual Leave

You will be entitled to 30 days annual leave (for full time staff and pro-rata for part-time staff) plus bank holidays

Pension

Generous employer pension contribution of up to 8% of salary, into our stakeholder pension scheme (linked to employee contribution)

Safer Recruitment

All successful candidates will require a DBS/police check appropriate to the role.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

How to apply

All applications must complete the application form or send a short video sharing what skills and experience you can bring to the role.

If you have any questions regarding the role or the application process please email recruitment@oneroof.org.uk

You will also be asked to complete an Equal Opportunities Monitoring Form, which will be kept confidentially, separate from your application and will only be used so we can monitor the implementation of our equal opportunities policy. This form can be emailed separately to recruitment@oneroof.org.uk

Further Information

Further information about ORL and our services, is available on our website: www.oneroof.org.uk

If you would like to speak to the recruiting manager please e-mail recruitment@oneroof.org.uk for us to arrange this.

Asking for Adjustments

If you require any adjustments during the application, interview or assessment process, including providing information in an alternative format, please ask our HR officer by emailing recruitment@oneroof.org.uk.


Your main duties

To be the principal provider of direct support to clients who have experienced rough sleeping or homelessness in the form of key-working and casework management

  • To support and lead the residents on a journey from referral to exit, following agreed procedures, needs assessments, support plans.

  • To provide support to residents living in our properties and support them with move-on.

  • To be the principal provider of direct support to residents who have experienced rough sleeping or homelessness in the form of key-working and casework management.

  • To develop a professional key-working relationship with ORL residents and external clients through regular meetings and providing appropriate information, advice and guidance to support the development of key life skills.

We are looking for an individual who

  • Has relevant experience working with people who have been homeless

  • Is able to build positive relationships with our residents

  • Has knowledge of homelessness, housing legislation and welfare benefits.

  • Has good communication skills written and verbal

  • Has a good understanding and awareness of safeguarding issues

  • Is able to stay calm in challenging situations

  • Is committed to achieving positive outcomes for our residents

  • Feels comfortable both lone-working and with other team members

  • You will be working with a team of support workers who are dedicated and committed to supporting individuals from rough sleeping into permanent homes.

Sound interesting? If so, apply now, we want to hear from you!

  • Employment term: Permanent

  • Working hours: 28 hours per week (0.8 FTE); working hours to be mutually agreed

  • Salary: £ pro rata (actual salary £ per annum)

  • Start Date:

  • Deadline for applications: 12pm on

  • Interviews will be held w/c