Job Vacancy: Winter Night Shelter - Night Supervisor
Do you want to make a positive difference to the life of a person who has been homeless?
Welcome message
I’m delighted that you’re interested in joining us at One Roof Leicester (ORL). We are a local charity providing accommodation and support to single people who are homeless in Leicester. If you are successful, you will be joining a fantastic team who are passionate about helping people who are homeless to rebuild their lives and move into permanent accommodation.
These are exciting times at ORL. We have been here for people who are homeless since 2014 and in that time proud to have accommodated and supported hundreds of people who were homeless. In the next phase of our growth we are really excited to be relocating to a new site, opening more bed spaces and offering a wider range of services.
If you become part of the ORL team you will be able to help us to help more people into stable, long-term accommodation. We work with people who often find themselves in incredibly challenging situations: it can be tough for our team at times but nothing beats knowing you’ve made a real difference to someone’s life. Our values are really important to us and we are proud to say that we are compassionate, non-judgemental and person-centred.
If that sounds like you too then please come and join the team. Good luck with your application!
Salma Ravat, CEO.
About One Roof Leicester
We were established as a charity in 2014 to provide accommodation and support to single people who are homeless in the city.
Our Vision and Mission
Our Vision
Eradicating homelessness through positively transforming the lives of people
Our Mission
To support single people who are homeless in Leicester, to recover, reset and rebuild their lives in a safe and stable home.
Our Work
ORL Homes
ORL Homes provides accommodation to single people who are homeless, destitute refugees and destitute asylum seekers who are ready for semi-independent living. Whilst in an ORL Home our residents are provided with the specialist support they need to rebuild their lives The homes we manage have been bought by faith, community groups, and other ethical investors who have the same values as us and want to support a local charity.
Compassionate Beds
Where a resident has no income either because they are ineligible for benefits or unable to work ORL provides a room for free and provides a weekly subsistence payment to the resident. These free bed spaces are funded through donations.
One Roof Moves
One Roof Moves supports individuals who have secured a permanent home to prepare it ready to move into, this includes decorating, furnishing and carpeting. We want to create a forever home for every individual who moves so they have a better chance of succeeding with independent living.
Winter Night Shelter
The Winter Night Shelter provides overnight accommodation to rough sleepers during the winter months. We provide a safe and welcoming environment where guests who cannot access other services can come out of the cold and have a good nights sleep.
Why work for ORL
We care passionately about diversity, equality and inclusion and want to ensure anyone who works for us can belong, thrive and grow in our culture. We would like our organisation to be representative of those we serve and our community. We’d love to hear from candidates who have been homeless, are Black, Asian or from other Ethnic groups and those from the LGBTQ+ community
Annual Leave
You will be entitled to 30 days annual leave (for full time staff and pro-rata for part-time staff) plus bank holidays
Flexible Working
You will be supported to achieve a good work-life balance, with a number of flexible working options on offer such as flexible and hybrid working and time off in lieu
Learning and Development
We are committed to supporting your learning and progression and provide regular opportunities for training including in Carbon Literacy and continuing professional development
Environmental Impact
You will be working for an organisation aiming to keep its impact on the environment as low as possible. You will have the opportunity to influence and improve our action on become more sustainable and lower our carbon footprint.
Family Friendly Policies
You will have the opportunity to take advantage of family friendly policies including maternity, partner/paternity, adoption and shared parental leave
Pension
Generous employer pension contribution of up to 8% of salary, into our stakeholder pension scheme (linked to employee contribution)
Safer Recruitment
All successful candidates will require a DBS/police check appropriate to the role.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
How to apply
All applications must complete the application form. We are committed to making our application process accessible and will accept audio/video or audio transcript applications which follow the application guidelines, criteria and process.
If you have any questions regarding the role or the application process please email recruitment@oneroof.org.uk
You will also be asked to complete an Equal Opportunities Monitoring Form, which will be kept confidentially, separate from your application and will only be used so we can monitor the implementation of our equal opportunities policy. This form can be emailed separately to recruitment@oneroof.org.uk
Further Information
Further information about ORL and our services, is available on our website: www.oneroof.org.uk
If you would like to speak to the recruiting manager please e-mail recruitment@oneroof.org.uk for us to arrange this.
Asking for Adjustments
If you require any adjustments during the application, interview or assessment process, including providing information in an alternative format, please ask our HR officer by emailing recruitment@oneroof.org.uk.
Your main duties
As a Night Supervisor, you’ll take responsibility for the smooth, safe running of the Winter Night Shelter.
You’ will be awake and alert throughout the shift (10 pm – 8 am), ensuring the safety and welfare of guests, coordinating volunteers, and maintaining a calm, welcoming environment.
You’ll carry out regular checks, respond to incidents, oversee venue security, and ensure that all health, safety, and safeguarding procedures are followed. Compassion, professionalism, and resilience are essential in this vital frontline role.
You’ll work alongside up to two volunteers each night and liaise closely with the Project Coordinator and Deputy CEO.
Key Responsibilities
Lead overnight operations of the Winter Night Shelter, ensuring guest safety and wellbeing.
Supervise and support up to two volunteers per shift, ensuring they are confident and informed.
Respond appropriately to any incidents or emergencies in line with organisational procedures.
Maintain a calm, respectful and inclusive environment for all guests.
Carry out building checks, maintain venue security, and ensure compliance with health & safety and safeguarding standards.
Record guest attendance, incidents and nightly reports.
Assist with cleaning and packing away in the morning.
We are looking for an individual who is
Empathetic and calm under pressure, with a genuine commitment to supporting people in crisis.
Experienced in working with people who are homeless or other vulnerable adults.
Confident in managing challenging behaviour and supporting volunteers.
Reliable, with strong communication and problem-solving skills.
Committed to equality, diversity and inclusion, and respectful of our faith-based ethos.
Desirable:
Training in first aid, health & safety, or trauma-informed practice.
Previous experience working or volunteering in homelessness, housing, or community services.
Sound interesting? If so, apply now, we want to hear from you!
Employment term: 1st December 2025 to 31st March 2026
Working hours: Between 2-4 nights per week (10 pm – 8 am)
Salary: £23,200 (pro rata)
Start Date: 1st December 2025
Deadline for applications: 12pm on Wednesday 26th November
Interviews will be held Friday 28th November