One Roof Leicester

Helping communities to end homelessness



HealthWhich service is best?

It can be difficult to decide which health service you should use for the problem you are experiencing.

You can use the guide below to help you.

999 / Emergency Dept (A&E)

Emergency or life-threatening situation.

These services should only be used in an emergency, a critical or life-threatening situation. Play your part by considering one of the other services to allow staff to concentrate on treating patients who need it.

View A&E

GP Practice

Vomiting, backache, depression.

If you have an illness or injury that won't go away that isn't life threatening, you should always call your GP first, even if you think your surgery is closed.

View GP Practices


Toothache, bleeding gums, abscess.

Everyone should be able to access good-quality NHS dental services. Click on this link to find a dentist near you. You can call any dentist without being registered to find out whether they are accepting new patients.

If you are not registered and need immediate dental care you can contact Emergency Dental Care on 0116 295 1278.

View Dental

Sexual Health

The Sexual Health services are free, friendly, confidential services, which can check for all sexually transmitted infections, offer HIV testing, advice & support around a range of issues, and a Hep B vaccination programme.

View Sexual Health

Urgent Care

Cuts, sprains, strains, stomach upsets, burns.

Urgent care offers access to a range of treatment for minor illnesses and injuries. You will be seen by an experienced nurse, without an appointment. You do not need to register to attend these services.

View Urgent Care

NHS Choice / 111

Unwell? Unsure? Confused? Need help?

For medical help or advice but not life threatening or a 999 emergency you can go to or call 111

NHS Choice

Self care / Pharmacy

Headache, sore throat, cough, diarrhoea.

A range of common illnesses and complaints, can be treated with over the counter medicine and plenty of rest.

Your local pharmacy can provide confidential advice and treatment for a range of common illnesses and complaints such as coughs, colds, sore throats, ear or toothaches and emergency contraception.

View Pharmacies

Drug & Alcohol Support

In Leicester there a single point of contact to make getting support around substance misuse easier. Do not hesitate ring them today on 0116 225 6400. They provide support for families and carers as well as people with drug and alcohol issues.

View Drug & Alcohol Support


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One Roof Leicester is a charity registered in England and Wales. Registered Number: 1159018
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